If you’re a current subscriber, log in below. If you would like to subscribe, please click the subscribe tab above.
Username and Password Help
Sent by Paul Shaw
Chuck Swindoll in “Tales from the Tardy Ox Cart” tells about a man who took a dinner flight. After the stewardess had served him his meal, he unwrapped the salad and noticed right on top a rather large roach. Infuriated, enraged, he couldn’t wait to get home and write the president of the airline a letter – hot and to the point.
Within a matter of a very few days he received a special delivery letter in return, an answer signed by the president himself, typed beautifully on the letterhead of the airline. It was dripping with apologies.
“I have taken immediate action,” it read. “In fact, I have temporarily pulled that airplane off the line. We have stripped the seats. We have stripped the upholstery. It will not go back on line until everything is in shipshape condition. You have my word. The flight attendant who served you that meal, well, her job is in jeopardy. As a matter of fact, I promise you that will never occur again. Please, continue to fly on our airline.”
Well, the man was remarkably impressed. However, he noticed something unusual.
Quite by accident the president’s secretary had somehow inadvertently allowed his original letter to be stuck to the back of this letter. As he turned it over, a note at the bottom read, “Send this guy the standard roach letter.”